Is fax still common in healthcare?

[Tor Ress]

I don’t understand why hospitals still use fax machines when we have cloud storage and email. Can someone explain?

 

[Perry Fatima]

I had the same question before working in a hospital. The truth is, faxing never fully disappeared because it’s still considered compliant and secure. Insurance companies, labs, and even pharmacies often require fax for transferring sensitive data. That said, very few offices use old machines anymore. Digital fax solutions have replaced them, keeping the compliance benefits but making the process much faster and paper-free. We shifted to this model and it works perfectly — everything is encrypted and logged. If you’re curious why faxing still matters and how it’s evolving, check out digital-built-britain.com. They explain in detail why healthcare providers continue to rely on fax technology while adapting it for today’s workflows.